Support

We're here to help. Whether you're having issues with Presence or you have a great idea for a new feature. We want to hear about it. Seriously.

Name *
Name

425 Broadway Street
Redwood City, CA 94063
USA

support@peoplepowerco.com

Presence is the award-winning free app that turns old smartphones and tablets into Wi-Fi security cameras and you can download it today.

Presence Security is the addition of easy to install wireless sensors that notify you and your trusted circle when something important happens to fit with today's mobile lifestyle. No monthly fees are required! We want security to be affordable for everyone because we all have homes, loved ones and valuables that we want to protect.

FAQ

Getting Started with Presence 360

Brian Hinderberger

Setting up your Presence Camera

  1. Open  up the Presence App on you camera device and sign into your account
  2. Make sure the Bluetooth is turned on with your camera
  3. Attach the device to your robot and insert the provided power adapter.
  4. Open the Presence Camara. The Camera automatically pairs with the robot and begins the second part of the calibration process.
  5. The robot, will quickly, bow down then up, then rotate 1 or 2 times clockwise 360 degrees.
  6. The robot will begin the third part of the calibration process by slowly, centering itself, bow down then bows up back to center.
  7. The blue light on the robot will blink slowly.

Now on with your Presence App remote

  1. Open up the Presence App on your personal (second) device and sign in to your account.
  2. You'll see your new robotic Presence Device with the new Presence 360 icon in your of devices.
  3. Now select your robotic camera the the viewer begins to connect the the remote video stream.
  4. After a few seconds the stream is established.
  5. Now taps the screen to move the robot to a new position. Immediately the you'll see the physical robot move and their video stream shows the new position.

Set up Vantage Points

  1.  Access your Presence 360 Camera from your remote, you should see the video stream.
  2. Move your  the camera to an interesting position by tapping the screen.
  3. Add a new vantage point by selecting Options > P360 Vantage Points > Add a Vantage Point... > Next
  4. Select the Vantage Point Name text field to set a new name for this vantage point. Now select the Vantage Point Wait Time picker and updates the wait time.
  5. Now taps back 4x times to exit the camera

Add more Vantage Points

  1. Select the Vantage Point Name text field to set a new name for this vantage point. Now select the Vantage Point Wait Time picker and updates the wait time.
  2. Tap back 3x times to exit the options menu
  3. Now moves the camera to an interesting position by tapping the screen.
  4. Add a new vantage point by selecting Options > P360 Vantage Points > Add a Vantage Point... > Next
  5. Select the Vantage Point Name text field to set a new name for this vantage point. The user selects the Vantage Point Wait Time picker and updates the wait time.
  6. Now tap back 4x times to exit the camera. You can add 3 vantage points.