We're here to help. Whether you're having issues with Presence or you have a great idea for a new feature. We want to hear about it. Seriously.

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Redwood City, CA 94063

Presence is the award-winning free app that turns old smartphones and tablets into Wi-Fi security cameras and you can download it today.

Presence Security is the addition of easy to install wireless sensors that notify you and your trusted circle when something important happens to fit with today's mobile lifestyle. No monthly fees are required! We want security to be affordable for everyone because we all have homes, loved ones and valuables that we want to protect.

Prevent your Presence Cam from Overheating


Prevent your Presence Cam from Overheating

Brian Hinderberger

A lot of Presence App and Presence Pro users like to capture movement outside the window. Make sure never to leave your iPhone in direct sunlight.  Try to keep your phone away from the heat of the sunlight.

Most smartphones and tablets are built to shut down when overheated since your phone doesn’t actually have any built-in fans. This isn’t a manufacturing defect, most electronic devices are not meant for extreme cold or heat.

Your smartphone or tablet isn’t meant to go over 115 degrees Fahrenheit. This temperature is not hard to reach on a really hot day when you leave your phone in direct sunlight. 

You won’t be able to open your phone up right away after heat has caused it to shut down. First, need to help your phone cool down. The best way to do this is to place it in a dark and shady spot for at least a half hour. If that doesn’t work, give your phone more time to cool down.