We're here to help. Whether you're having issues with Presence or you have a great idea for a new feature. We want to hear about it. Seriously.

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425 Broadway Street
Redwood City, CA 94063

Presence is the award-winning free app that turns old smartphones and tablets into Wi-Fi security cameras and you can download it today.

Presence Security is the addition of easy to install wireless sensors that notify you and your trusted circle when something important happens to fit with today's mobile lifestyle. No monthly fees are required! We want security to be affordable for everyone because we all have homes, loved ones and valuables that we want to protect.

How to get a New Password on your Presence App


How to get a New Password on your Presence App

Brian Hinderberger

When it comes to your password are you out on a limb?

To reset your password from your mobile device there is an option “Forgot Password” on the Sign In page. On devices with shorter screens it may be slightly below the keypad. You can slide the screen up.

It will send instructions to your email account. In the email Tap on the reset button and a page will display that allows you to enter your password.

For security this email is only valid for 1 hour then it expires.

Not seeing the email? Could be in your Spam folder.