We're here to help. Whether you're having issues with Presence or you have a great idea for a new feature. We want to hear about it. Seriously.

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425 Broadway Street
Redwood City, CA 94063

Presence is the award-winning free app that turns old smartphones and tablets into Wi-Fi security cameras and you can download it today.

Presence Security is the addition of easy to install wireless sensors that notify you and your trusted circle when something important happens to fit with today's mobile lifestyle. No monthly fees are required! We want security to be affordable for everyone because we all have homes, loved ones and valuables that we want to protect.

How to Download and Save your Videos


How to Download and Save your Videos

Brian Hinderberger

You can save videos to a computer or a mobile device.

How to save videos:

Start by saving your videos by going to the Video tab. In iOS and Android: It is done by selecting the ellipsis under the video (…) and tapping save. On a computer: After signing in at HERE

In the Videos & Pictures there is a Delete button under the video.


Where exactly are they saved to?


On a computer it is your default location, generally “downloads”.


Apple devices save it to Videos ( or Photos ).


Androids are very different from iOS devices and even diff from other Androids. When you save a video you might be able to see a 5 or 10 second text display that tells you were the video is being saved.

For example on the Samsung S4: /storage/emulated/0/Presence.

Tapping on the file should play it.

If you still have trouble maybe a Google search on your device type might be able to tell you.

Our users that don’t have a good native file manager get one from the Play Store. Common ones they use:

-File Manager HD

-ES File Manager