Stop Auto App Updates
It's a good thing to regularly check for updates with your Presence App, as we often update the app, but we suggest that you do it manually to prevent from unwanted exiting of your camera that you will experience if your device is set to update automatically.
We recommend turning off automatic App updates especially if you are not able to update all of your Presence App devices at the same time.
It's a Quick Fix
Upgrade to Presence Pro Video.
The free version of Presence is great and Presence Pro Video is even better. See why so many people are upgrading, starting under $2! This premium version of Presence available as an in-app purchase on iOS only. It increases your encrypted cloud video storage by 100x, allows you to capture longer and better quality videos with less time between recordings and gives you RTMPS video security with priority customer support. Upgrade to Presence Pro Video now so you never miss any of those important moments when you are away. You can find Presence Pro Video under settings and upgrade today!